For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and Italy (for the time being !)

In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.

We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us. We believe that business needs to be disruptive and ambitious in order to thrive.

However we're not limited to just being good at business. We are also committed to our social responsibility as we strive to actively contribute to the community we belong to, minimize our environmental impact, and aim to foster a culture of social engagement and consciousness among our co-workers.

At the heart of our philosophy is the commitment to long-term success over short-term convenience. We highly value the contributions of each of our 800+ employees, providing them with ample opportunities for growth and the development of invaluable skills.

As a Business Operations Specialist, you will:

The Business Operations Specialist job is rich, intense and technical.
To drive our operations to the top level, we are looking for someone with a strong drive for learning and ambitious goals.

As Business Operations Specialist, you will not only contribute to the running of our French operations but also play a pivotal role in improving our operational processes and expanding our business.

By monitoring our operational activities on a daily basis and leading key projects, your work will lead to positive changes and improvements. Within the Operation Management team, you will be at the heart of papernest's strategic challenge!

Your main missions: 

• Collaborate with our different departments (data, product, marketing, CRM) to work on high-value projects.
• Analyze operational metrics to identify areas for improvement and recommend actionable strategies.
• Manage projects from A to Z such as launching new lines of business, developing a new process…
• Compile and deliver comprehensive reports on a daily, weekly, and monthly basis to all stakeholders.
• Deliver precise and insightful standalone analyses to the Head of Operations/COO.

About you:

• You speak French and English fluently
• You're curious and keen to learn, particularly about data, business operations and project management.
• You have an analytical mind: you can rationalize problems, find pragmatic solutions and draw up action plans.
• You're agile: able to work in the field and know how to adjust quickly to changing priorities and conditions.
• You can show ownership: autonomy, ability to manage and deliver several projects simultaneously.
• You are enthusiastic, with a positive attitude and communication and a creative approach to problem solving
• You enjoy working as part of a team

What we offer:

At the end of this internship, you will be able to:

• Master several tools such as SQL, SalesForce, DataStudio,…
• Run complex business analyses from which you will be responsible to put into action the results derived from it.
• Easily work with different teams and departments, understanding their language and way of working (Product, Marketing, CRM,...)
• Work in an international and stimulating environment that welcomes new ideas and is ready to pivot if needed.
• You will be at the crossroad of decision making, and will be able to bring your own value to our French operations system
• Most importantly, we can promise you that you will never be bored !

 By joining papernest you will be part of a working environment which is:

• Flexible thanks to a remote friendly policy (1 day of home office possible per week) 🤸🏾‍♀️
• Exciting and challenging. Get coffee. Make copies. Repeat. That sounds like a nightmare internship, right? And luckily, it's far from our reality : as a member of our team, you are here to learn, but also to share your ideas, implement projects and help us reach our goals 🚀
• Inclusive, everyone has a place at papernest, and with more than 46 different nationalities, it is not uncommon to start a sentence in English et de la finir en Français o en español ¡
• Comfortable, with incredible offices and 1500 m2 of terraces and landscaped garden, all 5 minutes from the beach, perfect for sunny lunches 🌞
• Team oriented with regular events and team buildings
• Gourmet: breakfast offered every Tuesday 

Hiring process:

• A screening call with Lucie, member of the Talent Acquisition team (25 min)
• An interview with Quentin Duchesne, Operations Lead (45min)
• A business case with Jacques-Sully, Head of Operations and Quentin Duchesne.
  

If this is your challenge, don't miss it! We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone.

Ladies, we strongly encourage you to apply! Even if you feel that you do not meet all the criteria mentioned in this offer, please note that they are only indicative. Your application will be considered with great interest. Parity and diversity are an asset for our teams!