This year marks 10 years since we launched the idea that simplifying our customers' lives is possible by offering an innovative solution that allows them to easily subscribe to, manage, and switch all types of contracts through a unique and intuitive platform.

In that time, we have supported more than 1.5 million customers in France, Spain, and Italy, while investing in new verticals and positioning ourselves as a highly efficient, innovative, and competitive scale-up in a rapidly growing market.

With over 900 employees across 3 locations, we are solidifying our position as a market leader in Europe. We are always on the lookout for talent ready to join a dedicated and motivated team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact.

The internship of Sales Operations is at one time rich, intense and technical.

Your role will be simple: to make papernest grow using both simple and effective tools and processes.

The Sales Operations internship is highly cross-functional, at the intersection of the needs of multiple teams and countries (France, Spain, Italy...). It will not only allow you to enrich and greatly develop your technical skills (CRM, user experience, data analysis, code), but also to leverage your leadership and project management qualities.

You will join a Sales Ops team of 9 people, at the heart of the company and papernest's strategic challenges.

⚡️ Your missions:

• Collaborate with Tech Team to develop processes automation (Jira, Salesforce Flow, no-code tools like Make...)
• Help to analyze sales data and deploy action plan to achieve operational targets
• Use existing dashboards and improve our data visualization
• Take actions to correct discrepancies and achieve objectives
• Communicate results to key stakeholders
• Assist the Sales Ops Lead to manage the offer portfolio
• Set up the offer and prices in the back office
• Coordinate with other teams (training, product, operations management) to release or update offers
• Resolve operational and technical incidents on a daily basis
• Collaborate with Sales to optimize processes and participate in continuous improvement using Lean methodology (Value Stream Map, shadowing,etc…)

More about the team, context and environment in this beautiful video !

🔎 About you: 

• Curiosity and a desire to learn, especially in the areas of data and technology. The Sales Operations position will quickly lead you to master all our technical tools (Salesforce, BigQuery, Looker Studio, Jira, Github...)
• Knowledge of at least one programming language (SQL, Python, Java, JSON...) is a plus
• Analytical mindset: rationalize issues, find pragmatic solutions and draft action plans
• "Hands-on": Ability to be on the field and perform daily tasks
• Ownership: Autonomy, ability to manage and deliver multiple projects simultaneously
• Enthusiastic: Positive attitude and communication, creative problem-solving approach
• Team player
• Fluent in English and French and/or Spanish (Italian is a plus!)

💜 What we offer:

Thrive in an international and inclusive environment: everyone has a place at papernest. With over 46 different nationalities, it’s not uncommon here to start a sentence in English and finish it en français or en español ¡

💸 Compensation: a plan for Subscription Warrants for Company Creators (BSPCE) in accordance with company regulations, as well as a Pluxee card to manage your tax level through a voluntary compensation system across different services (transportation, dining, and childcare).

🏆 Benefits: as a home insurance provider and a supplier of green electricity and gas, we offer attractive deals to our employees. After all, there’s no reason why things should only be simpler for our customers!

🩺 Health: medical insurance through Alan or Sanitas to manage your healthcare expenses in an ultra-simple, paperless way, with up to 50% coverage by papernest (after 6 months in the company).

🍽️ Meals & partnerships: a healthy breakfast offered every Tuesday, as well as partnerships with various services in Barcelona (restaurants, sports, leisure, and care centers).

📚Training: the development of our employees is essential. You'll have access to online training platforms dedicated to Tech. As well as Tech-Fridays twice a month, a day dedicated to innovation, your personal training or your technical watch.

📈Career Development: numerous opportunities are available for you to grow, whether by deepening your expertise or exploring new paths. We support you in your professional ambitions.

✨ Remote Work: enjoy 2 days of remote work per week to optimize your focus and efficiency.

🌟Hiring process :

• First call with Adélaïde, Talent Acquisition Partner (30 min)
• First interview with the 2 members of the Sales Ops team (1h)
• Business case 
• End of the process!

Interested in this challenge? 🙂

Don’t hesitate any longer—we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs.

We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success.