Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.

We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.

With over 900 employees, we are strengthening our position as a European market leader. 

As a Strategy & Operations intern, you will assist the Finance Operations Specialist in the daily tasks (customers payments & invoicing), starting from June 2026.

Your responsibilities : 

1. Billing & Revenue Operations

• End-to-End Cycle Management: Lead the full billing process, from distributor data acquisition and normalization to payment file issuance.

• Financial Integrity: Perform rigorous audits of calculations and data sets to ensure 100% accuracy before invoicing.

• Banking & Reconciliation: Manage SEPA/Direct Debit transmissions and reconcile bank settlement files to monitor cash flow in real-time.

• Control Framework: Design and deploy internal monitoring tools to ensure exhaustive data synchronization across all platforms.

• Operational Efficiency: Partner with the Tech team to automate manual workflows, mitigating operational risks and scaling internal tools.

• Strategic Collection: Analyze payment failure patterns and propose structural solutions, such as invoice splitting, to enhance successful debit rates.

• Payment Roadmap: Research and implement alternative payment methods to diversify collection channels and reduce churn.

• Key Liaison: Serve as the strategic bridge between Customer Care (dispute resolution) and Tech/Product teams (system optimization).

• Proactive Problem Solving: Transform complex operational hurdles into scalable strategic improvements.

Your profile : 

• With a background in business or engineering, you have initial experience in project management and/or operations, ideally within a start-up.

• Analytical Rigor: Strong ability to process complex financial datasets with high attention to detail and precision.

• Strategic Proactivity: A "builder" mindset with the curiosity to question existing processes and the initiative to propose innovative solutions.

• Operational Agility: Capable of managing high-volume recurring tasks while simultaneously leading long-term optimization projects.

• Technical Proficiency: Advanced command of Excel/Google Sheets; a strong interest in data tools (SQL, BigQuery)

• You are fluent in French and fluent in English, Spanish is a plus.

What we offer :

Evolve in an international and inclusive environment: everyone has a place at papernest, and with more than 46 different nationalities, it's not uncommon here to start a sentence in English and finish it en français o en español ¡

💸 Compensation & partnerships: your talent deserves to be rewarded! Enjoy a competitive compensation for your internship (entre 1000 et 1300€ selon le profil). We value every contribution and are committed to offering attractive remuneration for your efforts and dedication. Also, with your papernest badge, you will have access to various partner services (restaurants, wellness centers, mobility...).

🍽️ Meals: a healthy and balanced breakfast is offered every Tuesday!

📈 Career Development: at our company, interns are not just “photocopy-coffee” assistants! As a full-fledged team member, you're here to learn, but also to share your ideas and implement projects. You'll be supported throughout your journey to maximize your skills and prepare for your future.

✨Remote Work: enjoy 1 day of remote work per week to optimize your focus and efficiency.

Hiring process: 

• First call with Lina, Talent Acquisition Specialist

• Excel case test

• Interview with Armance (N+1) 

• Interview with Jenifer (N+2)
  

Interested in this challenge? 🙂

Then don't hesitate any longer; we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, you have a place with us. Our selection processes are designed to be inclusive, and our work environment is adapted for everyone.

We particularly encourage applications from women. Even if you feel that you do not meet all the criteria outlined in this job posting, know that every application is valuable. We firmly believe that diverse and varied backgrounds enrich our team. We will carefully consider your application, as parity and diversity are essential assets for our success.